Frequently Asked Questions
1. Do you charge any setup fee or monthly rental to use the services?
No. It is FREE to register and you receive Free test credits to check our services.
2. Registration requires my mobile number. Is my operator going to charge me anything?
No, your verification password will be sent to your registered number in order to authenticate your account. Delivery of your messages is routed through our gateways, so you will not be charged by your mobile operator.
3. How much do I have to pay to send a message?
Opening an account is Free. One credit is deducted for every 160-character message sent. You can recharge your balance anytime as needed with our high-volume discounted packages.
4. What is a credit?
1 standard text message of 1–160 characters equals 1 Credit for delivery to all Indian GSM and CDMA networks.
5. How can I purchase credits?
You can log in to your dashboard and purchase credits instantly via Net Banking, UPI, Credit Card, or Debit Card. Offline payment options like direct bank transfer, Cheque, and Demand Draft are also supported.
6. What is the validity of the credits I purchase?
SMS credits come with 365 days (1 year) standard validity, which can be extended upon request.
7. How long does message delivery take?
Average delivery latency is under 5–10 seconds over our direct telecom routes.
8. What is a Sender ID?
A Sender ID is a 6-character alphabetic header (e.g., BNRIXS) identifying the sender name as per TRAI/DLT guidelines. Sender IDs are registered and approved for your account.
9. Can I integrate SMS capabilities into my website or software?
Yes! We provide HTTP REST APIs and ready code examples for Java, PHP, ASP.NET, C#, VB.NET, and SQL Server triggers.
10. Do you provide 24x7 Technical Support?
Yes, our dedicated technical support team is available 24x7 via email (bonrix@gmail.com) and phone (+91-9426045500).
